Global address list not updating in outlook
If you're having issues with your Outlook address book, such as a new employee's information not showing up, there may be a simple solution.
This article shows how to manually update the Global Address List (GAL) in Outlook (version 2010 and above).
It can be accessed when using a UAEX Exchange account with Outlook or when logged in to the Outlook Web App.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.
Note for Mac Users: Mac versions of Outlook do not connect to the Exchange server in the same way as PC versions.After completing this tutorial you will have configured Microsoft Outlook to always reference the latest version of the global address book directly from the email server rather than referencing a downloaded local copy. After following these steps, you will only be able to access the global address book while Outlook is connected to the server.While in Offline mode you will have to enter the full email address for any recipient that isn't saved in your contacts list.Every time a Mac checks for new mail, it also updates the GAL.Therefore, there is no need for equivalent instructions for the Mac operating system.